The interviewer should reassure them that this is a fact-finding progress only.

The interviewer should reassure them that this is a fact-finding progress only.

• A. True
• B. False
• C. The interview should be terminated
• D. The interview should be recorded secretly

Answer: (A)

Setting the right expectations is essential in a fact-finding interview in safety contexts. The interviewer should reassure the person that the process is for fact-finding only, not for punishment. This helps reduce fear and defensiveness, encouraging the interviewee to share accurate, complete information. When people know the purpose is to understand what happened and how to prevent recurrence, they’re more likely to be open and truthful, which improves the quality of the information gathered and supports effective corrective actions. Choosing not to reassure or suggesting anything else would undermine trust and the integrity of the interview. Secretly recording would violate privacy and legal requirements, and terminating the interview unnecessarily would disrupt the information-gathering process. Saying it’s not fact-finding would misrepresent the purpose and hinder the goal of identifying root causes and safeguards.

Setting the right expectations is essential in a fact-finding interview in safety contexts. The interviewer should reassure the person that the process is for fact-finding only, not for punishment. This helps reduce fear and defensiveness, encouraging the interviewee to share accurate, complete information. When people know the purpose is to understand what happened and how to prevent recurrence, they’re more likely to be open and truthful, which improves the quality of the information gathered and supports effective corrective actions.

Choosing not to reassure or suggesting anything else would undermine trust and the integrity of the interview. Secretly recording would violate privacy and legal requirements, and terminating the interview unnecessarily would disrupt the information-gathering process. Saying it’s not fact-finding would misrepresent the purpose and hinder the goal of identifying root causes and safeguards.